This 2020 Annual Report offers us an opportunity to reflect on the NTMA’s success in managing the serious challenges that emerged during the past year.

The organisation learnt a lot about itself and the calibre of people we have working here. Like organisations everywhere, employees in the NTMA had to learn new skills and adapt to new working practices at speed. I have huge admiration for the manner in which everyone across the organisation responded to the pandemic, from the Management Team to those working in areas like IT and Facilities who came into their own during the pandemic and who made it possible for the rest of us to continue to work as normal in circumstances which were, of course, very far from normal.

This Report also provides an opportunity to look forward, confident in the great resilience, flexibility and adaptability that have been demonstrated by the people working throughout the NTMA and which have put the organisation in an even stronger position to meet the challenges of the future.

The early months of 2021 bring a new hope and optimism that we are getting closer to a much less devastating phase of the COVID-19 pandemic. A resumption of normalised activity offers the prospect of a broad-based economic recovery, which would be positive for our society, for jobs, for employers and for the nation’s financial strength.

The Board and I are very proud of the fact that, despite the challenges of the pandemic, the NTMA made very strong progress across its mandates in 2020, as captured in detail throughout this Annual Report.

During 2020, the NTMA continued the implementation of its Gender Balance Strategy, which focuses on fostering the representation of women at senior decision making levels in the NTMA and enhancing women’s professional growth so that the NTMA can attract, retain and develop female employees.