Contact Us

Who can I contact for more information on State Savings and Prize Bonds?

If you have a query about State Savings products, you can use any of the following contact details:

•Telephone | 1850 30 50 60

•Email | Service@StateSavings.ie

•SMS Text | 0852 30 50 60

•By Post | State Savings, GPO, Dublin 1

•Web | www.StateSavings.ie

•Visit | Any Post Office

How do I access money from a dormant bank account?

The NTMA administers the Dormant Accounts Fund into which dormant bank accounts and insurance policies are transferred by financial institutions. However, the NTMA does not receive information on individual customers, their account details or the individual amounts being transferred. Financial institutions are required to continue to maintain individual customer account records and are responsible for making reclaims from the NTMA on behalf of the account holder. In its Guide to Dormant Accounts, the Banking and Payments Federation of Ireland explains how to claim funds in a dormant account and provides a dormant account claim form.

To make a reclaim, complete and submit the standard reclaim form and return it to the bank or insurance institution where the account was held. Thereafter each institution will have individual processes for account verification, reactivation and repayment of dormant monies.

I would like to apply for a job at the NTMA, where can I send my CV?

Vacancies are advertised in the Careers section on our website where you can also submit your CV in response to any opportunities that are of interest to you. Any recruitment-related queries can be emailed directly to us via recruitment@ntma.ie and we will do our best to respond as soon as possible.

The NTMA’s press office facility is provided by Gordon MRM.

If you are a journalist and have a query about the NTMA (including the ISIF, NDFA, SCA and NewERA), please email the press office team on ntma@gordonmrm.ie

In the event that you are dissatisfied with the manner in which the NTMA has dealt with you, you can make a complaint to the NTMA by completing our complaints form and returning it to us by mail or email:

The National Treasury Management Agency,
Compliance Unit,
Treasury Dock,
North Wall Quay,
Dublin 1,
D01 A9T8,
Ireland

Complaints@ntma.ie

We will endeavour to resolve your complaint in a fair and expedient manner.

Disability Act 2005

In accordance with the provisions of Section 26 (2) of the Disability Act 2005 (the “2005 Act”), the NTMA has a nominated Access Officer to provide or arrange for and co-ordinate the provision of assistance and guidance to persons with disabilities in accessing its services.

Should you wish to obtain assistance in this regard please contact us at access@ntma.ie

Irish Sign Language Act 2017

In accordance with the provisions of Section 6 of the Irish Sign Language Act 2017 (the “2017 Act”), the NTMA shall do all that is reasonable to ensure that interpretation into Irish Sign Language is provided for a person who is competent in that language and cannot hear or understand English or Irish when that person is seeking to avail of or access statutory entitlements or services provided by or under statute by that public body at no cost to the person concerned.

Should you wish to avail of these services, please contact us at access@ntma.ie and a member of staff will make initial contact with you regarding your request.

Please note that to arrange services through an accredited translator, the NTMA will require at least one weeks’ notice.