In the event that you are dissatisfied with the manner in which the NTMA has dealt with you, you can make a complaint to the NTMA by completing our complaints form and returning it to us by mail or email:
The National Treasury Management Agency, Compliance Unit, Treasury Dock, North Wall Quay, Dublin 1, D01 A9T8, Ireland
How do I access money from a dormant bank account?
The NTMA administers the Dormant Accounts Fund into which dormant bank accounts and insurance policies are transferred by financial institutions.
However, the NTMA does not receive information on individual customers, their account details or the individual amounts being transferred. Financial institutions are required to continue to maintain individual customer account records and are responsible for making reclaims from the NTMA on behalf of the account holder.
In its Guide to Dormant Accounts, the Banking and Payments Federation of Ireland explains how to claim funds in a dormant account and provides a dormant account claim form.
To make a reclaim, complete and submit the standard reclaim form and return it to the bank or insurance institution where the account was held. Thereafter each institution will have individual processes for account verification, reactivation and repayment of dormant monies.
I would like to apply for a job at the NTMA, where can I send my CV?
Vacancies are advertised in the Careers section on our website where you can also submit your CV in response to any opportunities that are of interest to you.
Any recruitment-related queries can be emailed directly to us via firstname.lastname@example.org and we will do our best to respond as soon as possible.