How do I access money from a dormant bank account?
The NTMA administers the Dormant Accounts Fund into which dormant bank accounts and insurance policies are transferred by financial institutions. However, the NTMA does not receive information on individual customers, their account details or the individual amounts being transferred. Financial institutions are required to continue to maintain individual customer account records and are responsible for making reclaims from the NTMA on behalf of the account holder. In its Guide to Dormant Accounts, the Banking and Payments Federation of Ireland explains how to claim funds in a dormant account and provides a dormant account claim form.
The Financial Institutions are responsible for all reclaim requests and therefore, all reclaim requests should be made directly to the financial institution where the account was held. To make a reclaim, contact the financial institution where the account was held and obtain from them a reclaim form. Complete and return this form directly to your financial institution where the account was held.
I would like to apply for a job at the NTMA, where can I send my CV?
Vacancies are advertised in the Careers section on our website where you can also submit your CV in response to any opportunities that are of interest to you. Any recruitment-related queries can be emailed directly to us via firstname.lastname@example.org and we will do our best to respond as soon as possible.
In the event that you are dissatisfied with the manner in which the NTMA has dealt with you, you can make a complaint to the NTMA by completing our complaints form and returning it to us by mail or email:
The National Treasury Management Agency, Compliance Unit, Treasury Dock, North Wall Quay, Dublin 1, D01 A9T8, Ireland
In accordance with the provisions of Section 26 (2) of the Disability Act 2005 (the “2005 Act”), the NTMA has a nominated Access Officer to provide or arrange for and co-ordinate the provision of assistance and guidance to persons with disabilities in accessing its services.
Should you wish to obtain assistance in this regard please contact us at email@example.com or by phone at 01 238 4000.
Irish Sign Language Act 2017
In accordance with the provisions of Section 6 of the Irish Sign Language Act 2017 (the “2017 Act”), the NTMA shall do all that is reasonable to ensure that interpretation into Irish Sign Language is provided for a person who is competent in that language and cannot hear or understand English or Irish when that person is seeking to avail of or access statutory entitlements or services provided by or under statute by that public body at no cost to the person concerned.
Should you wish to avail of these services, please contact us at firstname.lastname@example.org and a member of staff will make initial contact with you regarding your request.
Please note that to arrange services through an accredited translator, the NTMA will require at least one weeks’ notice.